NIA Franchisee FAQ

What does it cost?

Thanks to group pricing, NIA franchisees pay $25/month, and Cost Plus 0.25% + $0.20/transaction. The more revenue you generate, the lower your effective rate (total charges and fees ÷ total volume). This chart shows projected cost: 

How do I get started?

Provide basic business information through this form, and you will soon receive an email from Luqra with a link to review and digitally sign your merchant services application. Note that the merchant services application requires signatures from anyone owning more than 25% of your business.

You will also need to provide a voided check or bank letter from the bank account you wish to use, as well as a copy of your government-issued ID. These documents can be submitted here.

How long does it take to get set up?

Assuming there are no issues with your merchant services application and the requested documents are in order, you should be ready to take payments 2-3 business days after submitting your application.

How do I take payments?

Once your accounts are live, the first step is scheduling a 30-minute training zoom to learn how to use your Task Force Payments Gateway Merchant Portal, which supports multiple payment channels including:

• Key-entered transactions
  
• Click-to-Pay links that can be shared via email, as a QR code, or as a button on your website (see video)
  
• In-person transactions via smartphone or tablet
  

Is it secure?

All transactions are encrypted no matter which channel you use, and Task Force Payments works with you to ensure you are PCI-compliant by protecting data for your members and your business

When will payments show up in my bank account?

Next-business-day funding is the default for all transactions conducted before 8:30 PM Eastern

How do I set up recurring payments?

This will be covered in your initial training, and you can also see detailed instructions in this video.

How do I get more help

Contact Tony Kuttner at tony@taskforcepayments.com or 510-408-6695.